FAQ

1. How to add a widget to the home screen and today view?

If you want to add the widget to the home screen:

  1. Long press anywhere on the home screen until you enter wiggle mode.
  1. Tap the «+» icon in the top left corner.
  1. Select «TapeKit».
  1. Choose the widget size you want to display and tap confirm.

If you want to add the widget to the today view:

  1. Tap the «Edit» icon at the bottom of the today view.
  1. Tap the «+» icon in the top left corner.
  1. Select «TapeKit» app name.
  1. Choose the widget size you want to display and tap confirm.

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WARNING! The most recently created widget of the selected size will be added automatically. If you want to change the widget, long press on the added widget and tap «Edit Widget», then just choose the name of the widget you want to add.

2. How to change a widget?

If you want to change the widget, long press on the added widget and tap «Edit Widget», then just choose the name of the widget you want to add.

3. How to delete a widget?

If you want to delete the widget, long press on the selected widget and tap «Delete Widget». OR Long press home screen until you enter wiggle mode and tap the «-» icon on the widget.

4. How to delete a widget from the app?

If you want to delete the widget from the «TapeKit» app, long press on the selected widget and tap the «x» icon in the top left corner of this widget. After deleting, tap the «Done» button in the bottom right corner to confirm deletion.

5. Can I add a GIF image not from GIPHY?

Yes, you can import any image, gif or video from your Photos Library. We also allow importing directly from Photos library, just pick the media you like and tap the «Share» button. You’ll find the TapeKit app among the sharing options.

6. Why do I see a grey box rather than my widget content?

There can be different solutions of this problem:

1) The last created widget with selected size is added automatically. Make sure you've already created a widget of the selected size.

2) Maybe you have added a lot of dynamic content (GIF, time, clock, calendar). Wait for a moment. If the problem persists, swap the widget for another and then switch it back. If it is still doesn’t work, try to delete some of the dynamic content. We push system limits as much as we can, but it’s not always possible.

3) Sometimes you can see a grey box, when the content you added to the widget is not accessible. Check to make sure that you didn’t accidentally delete the widget you created in the «TapeKit» app. If you did, just long press on the widget, tap «Edit Widget» and select a new widget from the list of options. If you don’t see any widgets you want to use, you can always create a new one in the «TapeKit» app.

7. What does the Pro Membership offer?

  1. 5-Second GIFs: Create GIF widgets up to 5 seconds long, compared to the 3-second limit in the free version.
  1. HD Widgets: Enjoy higher-resolution image, GIF, and video widgets for a sharper, more vibrant display.
  1. Video Widgets: Unlock the ability to use video widgets—exclusive to Pro members, while the free version supports only images and GIFs.

We’re a small team of two people, and your Pro membership helps us continue developing and improving TapeKit. Thank you for your support!

8. How to cancel my subscription?

To cancel your «TapeKit» app subscription tap on this link:

Manage Your Subscriptions

Then tap the «TapeKit» subscription and tap «Cancel Subscription». If you don’t see the «Cancel Subscription» button, the subscription is already canceled and will not renew.

Alternative way, if the button doesn’t work:

  1. Open the «Settings» app.
  1. Tap your name, then tap «Subscriptions».
  1. Tap the «TapeKit» subscription.
  1. Tap «Cancel Subscription». If you don’t see the «Cancel Subscription» button, the subscription is already canceled and won't renew.

9. How to restore my subscription?

If you want to restore your «TapeKit» subscription, tap the «Upgrade» button on the Explore page. After that the paywall window will be opened. Finally, just tap «Restore» in the bottom-right corner.

10. Can I remove the «TapeKit» app name from the label at the bottom of my widget on the home screen or today view?

iOS system requires the app name to be listed underneath each app and widget. However, beginning with iOS 18 there is a special Home Screen mode, which allows hiding apps and widget names.

Tap and hold anywhere on your Home screen, except on an icon or widget. After a second, your iPhone will enter the Home screen edit mode where the app icons wiggle and have a (-) button in the upper left.

Tap Edit in the upper left corner of your Home screen, then tap Customize. A small interface will slide up from the bottom of the screen to give you control over the app icon size. Tapping Small and Large will toggle between icon sizes, so you can see how it looks. Large icons fit on the same grid as small icons, they just have a little less space between them and no icon labels.

11. Do you have the «TapeKit» app available in other languages?

Thanks for your interest in having the «TapeKit» app in another languages!
We’re continually adding new localizations to our app.

Currently we support the following languages:

If you want to help us add support for your language, just contact us via support@widgetkid.app

Don’t find your question? Please contact us via email at support@widgetkid.app